Privacy Policy indo78 – Your Personal Data Protection

Information We Collect

To enable indo78 to provide a safe, seamless service that meets regulatory requirements, we collect several categories of information from our members. This data collection is carried out transparently and only to the extent necessary for the stated purposes.

Information You Provide Directly

• Registration Information: Full name, date of birth, phone number, email address, and username chosen when registering your account
• Verification Documents (KYC): Copies of your identity card, passport, bank statement, or other verification documents submitted for identity verification purposes
• Financial Information: Bank account details, digital wallet numbers, or payment method information used for deposits and withdrawals
• Communications: Any messages, complaints, or feedback you send to our support team

Automatically Collected Information

• Technical Data: IP address, browser type, operating system, screen resolution, and device information
• Usage Data: Pages visited, games played, session duration, and navigation patterns on the platform
• Transaction Data: A complete record of all deposits, withdrawals, wagering, and wins in your account
• Location Data: General location based on IP address for regional compliance and fraud prevention purposes

How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. indo78 uses your personal data for the following purposes:

For marketing communications, we will only send you promotions and offers if you have given your consent during registration or through your account settings. You may withdraw this consent at any time.

Information Sharing & Disclosure

Indo78 takes a firm stance on data sharing — we do not sell or disclose your personal data except in the following limited and lawful circumstances:

Third-Party Service Providers

We share necessary data with service providers that help us operate the platform, including payment processors, game software providers, and fraud prevention services. All such third parties are bound by strict confidentiality agreements and may only use your data for the specified purposes.

Legal requirements

Indo78 may be required to disclose certain information to relevant authorities when mandated by law, including anti-money laundering agencies, courts, or legitimate regulatory bodies. In such cases, we will endeavour to notify you in advance where permitted by law.

Business Transfers

In the event of any merger, acquisition, or asset transfer involving indo78, user data may be transferred as part of the business assets. You will be notified in advance of any such changes and your rights will continue to be protected.

Data Security & Protection

Your data security is indo78's top priority. We implement multiple layers of technical and organisational protection to ensure your information is always safe from unauthorised access, modification, or disclosure.

• Encryption in Transit: All data transmitted between your browser and our servers is protected by TLS 1.3 protocol with 256-bit encryption
• Storage Encryption: Sensitive data such as passwords and financial information is encrypted at rest using industry-leading encryption algorithms
• Access Control: A role-based access control (RBAC) system ensures only authorised personnel can access specific data
• Continuous Monitoring: An automated 24/7 monitoring system detects any suspicious activity and responds immediately
• Security Audit: Regular security audits are conducted by independent third parties to identify and address any vulnerabilities
• Two-Factor Authentication: 2FA is available for all member accounts as an additional layer of protection

While we take all reasonable precautions, no system is ever completely foolproof. In the event of any security incident affecting your data, we are committed to notifying you within the timeframe required by applicable law.

Cookies & Tracking Technologies

Indo78 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

Necessary Cookies

These cookies are essential for the platform to function properly. They manage your login session, account security, and basic preferences. These cookies cannot be disabled as they are part of the platform's core functionality.

Performance Cookies

These cookies collect information about how you use the platform — which pages you visit most often, error messages you receive, and so on. This information is used to improve how the platform works. All data collected is aggregated and does not identify you personally.

Functional Cookies

These cookies allow the platform to remember choices you make — such as language, region, and display settings — so we can provide a more personalised experience without requiring you to reset your preferences on every visit.

Your Privacy Rights

As an indo78 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

• Right to Access: You have the right to know what personal data we hold about you and to obtain a copy of it
• Right to Rectification: If your data is inaccurate or outdated, you have the right to request an immediate correction
• Right to Erasure: Under certain circumstances, you have the right to request that your personal data be deleted from our systems
• Right to Restrict Processing: You may request that we restrict how we process your data in certain circumstances
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time

To exercise any of the rights above, please contact our customer support team via live chat. We will process your request within 30 business days. Please note that certain requests may be subject to legal requirements that prevent us from fulfilling them in full, and we will explain the reason should that occur.

Data Retention Period

Indo78 does not retain your personal data longer than necessary for the stated purposes, or as required by law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for a defined period following account closure
• Financial Transaction Records: Retained for a minimum of 5 years to comply with anti-money laundering legal requirements
• KYC Documents: Retained for a minimum of 5 years after the end of the business relationship
• Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes
• Cookie Data: Depending on the cookie type — session cookies expire when you close your browser, while persistent cookies have a set expiry period

When data is no longer required and there is no legal obligation to retain it, we will securely delete or anonymise that data.

Changes to This Privacy Policy

Indo78 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or how we handle data. Any material changes will be communicated to you via in-platform notifications or to your registered email address.

The "Last Updated" date at the top of this document indicates when this policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your privacy.

Continued use of the indo78 platform after any changes to this Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.